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IT & networks

The other half of a mining site

A farm is a small data centre. Somebody has to run the network, keep the machines reachable and pick up the phone when a rack goes dark at two in the morning. We do that work for mining sites and for ordinary businesses alike.

Network installation

Structured cabling, switching, routing, WiFi and firewalls. On a mining site that means a network that survives heat, dust and a hundred devices on one subnet — with static addressing and VLANs so you can actually find a machine when it misbehaves.

IT support

Workstations, servers, backups, email, Microsoft 365 and general break-fix. On-site across Gauteng, remote anywhere in South Africa.

Website building

Fast, self-hosted sites that you own outright — no monthly platform fee and no lock-in. The one you are reading is an example: a single file, under a megabyte, with a live market feed and a working calculator.

Monitoring & alerting

Set up so that a dead machine tells you, rather than you finding out on the pool dashboard three days later. Temperature, hashrate and uptime alerting to your phone.

ShopNetwork
We are an authorised networking dealer Ubiquiti, MikroTik, Cudy, Reyee, Linkbasic and Fanvil — supplied at dealer pricing and installed by us. Browse the range or send us a part number.
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Remote diagnostics

ASIC fault finding, without shipping the machine

Most faults can be identified from the kernel log, the pool history and a temperature map. We connect in, read what the machine is actually telling you, and come back with a straight answer: which hashboard, which chip range, whether it is worth repairing, and what the part will cost.

If it turns out to be a firmware or configuration problem we usually fix it on the call. If it is hardware, you have a diagnosis before you pay freight on a machine that might not be worth fixing.

Typical session30–60 min
Billed in30 min blocks
You needRemote access
FromR450 / hour
Book a remote session

Remote support

Three levels, billed by the hour

Pick the response time you actually need. All rates are billed in 30 minute blocks. On-site work is quoted separately.

Standard
R450/hour

Business hours · Mon–Fri 08:00–17:00

  • Remote desktop and general IT support
  • Network, router and WiFi troubleshooting
  • Miner pool, network and IP configuration
  • Firmware updates on healthy machines
  • Response within one business day
Book standard
Critical
R950/hour

24/7 · weekends and public holidays

  • Everything in Priority
  • Site-down and rack-down emergency response
  • Callback within the hour, any hour
  • Monitoring and alerting set up on your fleet
  • Escalation straight to a technician, not a queue
Book critical

Minimum charge is 30 minutes. If a remote session finds a hardware fault that we then repair for you, the diagnostic time comes off the repair quote — you do not pay twice for the same hour.

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